Offering practical, jargon-free advice, E-mail etiquette sets out to help with a wide range of essential issues, including managing your inbox, composing e-mails that hit the right note every time, responding to tricky messages, and understanding the legal implications of business e-mails.
Reviews
Bath Chronicle...
a good little series, full of top tips and giving where to go for further information... They could just make your life at work easier.'
The Bookseller...
'... a jazzy, upfront and contemporary looking series. Each one is focused and full of the things that it should have. Put these on the shelf and they will shout "buy me".'
